Cookies Policy

Last updated: 28 September 2026

This Cookies Policy explains how progmindix uses cookies and similar technologies on our website. The site provides informational content about Insurance Programming for users in Malaysia and operates under the Personal Data Protection Act 2010 (PDPA). We maintain a site-wide cookie banner that allows visitors to manage preferences at any time.

What Cookies and Similar Technologies Are

Cookies are small text files placed on your device when you visit a website. They can store information such as your preferences, browsing history on the site, or technical details needed to keep the site functioning. Similar technologies include web beacons, pixels, and local storage that can access or record data about your interaction with the page. These tools do not contain personal data unless you provide it, but they can help identify returning visitors or track usage patterns.

Why the Site Uses Cookies

We use cookies to ensure the website operates reliably, to remember user choices where relevant, to understand how visitors interact with our Insurance Programming resources, and to improve the overall experience. Because this is a non-commercial informational site, cookies help maintain functionality without serving advertisements or collecting data for commercial sale.

Categories of Cookies We Use

Strictly necessary cookies enable core functions such as page loading and form submission on the Contacts page. Functional cookies remember settings like language preference. Analytics or performance cookies collect aggregated data on page views and navigation to help us refine content. Advertising or targeting cookies are not used. Social-media cookies may appear only if embedded content from external platforms is present, though none are currently active.

First-Party Versus Third-Party Cookies

First-party cookies are set directly by progmindix and remain under our control. Third-party cookies come from external service providers that assist with analytics or site performance. We limit third-party involvement to essential operational needs and review their practices regularly.

Session Versus Persistent Cookies

Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies remain on your device for a set period, typically up to 24 months, unless you delete them earlier. Retention periods vary by purpose and are detailed in the table below.

Data Handled and Purpose of Each Category

Strictly necessary cookies handle technical identifiers and session tokens to keep forms and navigation working. Functional cookies store preference flags such as consent status. Analytics cookies record page visits, time spent, and device type in aggregated form. No category collects insurance policy details or financial information.

Consent or Exemption Basis Under Malaysian Law

Under the PDPA, strictly necessary cookies operate on the basis of legitimate interests to provide the service. Other categories require consent, which visitors provide or withdraw through the cookie banner. Malaysia does not impose an ePrivacy directive equivalent to the EU, yet we align with PDPA transparency obligations by offering clear choices and maintaining records of consent.

Cookie Provider Table

Name: site_session; Purpose: Maintain user session; Provider: progmindix; Category: Strictly necessary; Duration: Session
Name: consent_pref; Purpose: Store cookie choices; Provider: progmindix; Category: Functional; Duration: 12 months
Name: analytics_id; Purpose: Track page usage; Provider: Third-party analytics service; Category: Analytics; Duration: 24 months

How the Consent Manager Works

The cookie banner appears on first visit and allows you to accept all, reject non-essential, or customise selections. You can reopen the banner from the footer or Contacts page to change or withdraw consent at any time. Changes take effect immediately for future visits.

Browser-Level Controls

Most browsers let you block or delete cookies through settings. Disabling necessary cookies may prevent the contact form from submitting correctly. Blocking analytics cookies will stop usage data collection but will not affect core site access. Instructions for common browsers are available in their help sections.

International Transfers

Some analytics providers may process data outside Malaysia. We rely on contractual safeguards consistent with the PDPA. Full details appear in our Privacy Policy, which you can request via the Contacts page.

Policy Changes and Contact

We may update this policy to reflect legal or operational changes. The current version date appears at the top. For questions, use the contact form on the Contacts page or reach [email protected], +603-2935 9948, or Unit 2-1, The Podium, Tower 3, UOA Business Park, No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, Shah Alam 40150 Selangor, Malaysia. This policy works together with our Privacy Policy to explain data practices.